Start from the workflow, not the model
The best candidates are repetitive, high-volume tasks with clear inputs and outputs, such as document intake, triage or data entry.
Keep people in the loop
Design review steps for low-confidence results. Human oversight builds trust and catches errors that would otherwise spread.
Treat data carefully
Know what data is sent to which service, minimise sensitive content and agree retention rules before you build.
Measure before you scale
Define success criteria up front, pilot on a narrow scope and expand only when results justify it.
Key takeaways
- Choose repetitive, well-defined tasks
- Design for human review
- Be deliberate with data
- Pilot, measure, then scale
